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BUREAU OF ENGRAVING AND PRINTING
U.S. Department of the Treasury 


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Home » Services » Redeem Mutilated Currency » Mutilated Currency Division Contact Information


Services

 

Mutilated Currency Division Contact Information

The best way to contact the BEP’S Mutilated Currency Division for information about pending requests is via email:  mcdstatus@bep.gov

 

Toll-free:  866-575-2361

 

Local:  (202) 874-2141; (202) 874-2595


The BEP is experiencing a high volume of mutilated currency redemption requests.  Thank you for your patience as each examiner carefully processes each request.  Every effort will be made to return calls and emails regarding requests within 48 hours.  If you utilize caller ID for incoming calls, please note that U.S. government phone numbers are not identified for security reasons.